faq-b

[vc_section][vc_row][vc_column][vc_tta_tour active_section=”1″ title=”Frequently Asked Questions”][vc_tta_section title=”Eco-Tours” tab_id=”1691249948716-c50a5261-7658″][vc_column_text]Our eco-tours provide you with a unique opportunity to travel with mindfulness, celebrating both the wonders of the natural world and the diversity of local cultures. Designed with your exploratory spirit in mind, our tours also prioritize the needs of local communities, resulting in an adventure that fosters sustainable support for the destinations you visit. These experiences acknowledge the intricate links between travel, environment, societal norms, and economic stability, striving to cultivate positive change. As an eco-tour participant, you’re offered a chance to immerse yourself in local cultures, champion sustainable practices, and contribute to the upliftment of the areas you are fortunate enough to explore.

Take Bali as a key example of an eco-tourism hotspot. This island is devoted to promoting green, sustainable, and culture-centric experiences. The evolution of tourism in Bali is anchored in practices that are localized, personalized, and environmentally conscious. The Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) Protocols, introduced during the pandemic, have now become a benchmark for high-standard tourism in Bali. This strategy not only enhances the enjoyment of visitors but also ensures the welfare of the local community, all while maintaining a steadfast focus on environmental care and conservation.[/vc_column_text][vc_toggle title=”What are eco-tours and why do they matter?”]

El espíritu de sostenibilidad y exploración consciente está a la vanguardia de los ecotours o tours ecológicos, lo cual es importante tener en cuenta al viajar a destinos como Bali. Diseñados para minimizar el impacto ambiental, estos recorridos se centran en preservar los impresionantes paisajes naturales de Bali y brindarle información valiosa sobre los ecosistemas locales y los esfuerzos de conservación.

Eco-tours offer you more than just sightseeing – they facilitate a meaningful understanding of and respect for the natural world and the cultures of indigenous communities. Emphasizing sustainable, low-impact practices, these tours allow you to appreciate the breathtaking beauty of Bali while simultaneously contributing to the preservation of its unique and delicate ecosystems.[/vc_toggle][vc_toggle title=”Benefits of eco-tours for local communities.”]Eco-tours represent a form of responsible and sustainable travel that creates mutual benefits for tourists, tour guides, local businesses, and the communities they serve, particularly in places like Bali.

Los eco-tours generan oportunidades laborales para los locales, contribuyendo al crecimiento económico de la comunidad. Para las empresas y los guías turísticos, proporcionan una fuente estable de ingresos y fomentan prácticas comerciales sostenibles.

Al facilitar la interacción directa entre turistas y lugareños, los recorridos ecológicos ayudan a preservar las culturas y tradiciones locales. Esta experiencia inmersiva ofrece a los turistas una perspectiva única sobre diferentes formas de vida, fomentando el respeto y la comprensión. Al mismo tiempo, infunde orgullo entre los lugareños por su patrimonio, motivando su preservación.

Los recorridos ecológicos enfatizan la educación sobre el manejo de desechos, la conservación de la naturaleza y la protección de la vida silvestre. A diferencia del turismo de masas, que a menudo resulta en superpoblación y presión sobre los recursos, los viajes ecológicos promueven un crecimiento consciente con impactos negativos mínimos.

El ecoturismo empodera a las comunidades locales, garantizando que sus necesidades y valores sean respetados e integrados en la estrategia de desarrollo turístico. Este enfoque colaborativo no sólo impulsa el empleo sino que también apoya a las empresas locales e inicia proyectos comunitarios beneficiosos.

Los turistas que participan en recorridos ecológicos obtienen valiosos conocimientos sobre la conservación del medio ambiente, promoviendo un comportamiento más responsable incluso después de finalizar su viaje. Al comercializar productos locales y mantener las habilidades tradicionales, los viajes ecológicos estimulan aún más la economía local.

Eco-tours create meaningful connections between tourists and locals, fostering a mutual understanding. They also raise awareness about environmental issues and contribute to education on climate change.[/vc_toggle][vc_toggle title=”The Future of Tourism in Bali”]For prospective tourists planning to visit Bali, the shift towards eco-tourism promises a more enriching, responsible travel experience. Upcoming initiatives aim to decentralize tourism investment, advocating for exploration of less-trodden parts of the island, which would result in fewer crowds. With an impending tourism tax set to launch in mid-2024 to fund environmental protection initiatives, tourists can indulge in guilt-free vacations, secure in the knowledge that their visit is contributing to the island’s sustainable future. Moreover, visitors can look forward to immersive cultural experiences, allowing them to connect more profoundly with Bali’s rich heritage. Overall, the future of tourism in Bali is evolving to become more considerate, sustainable, and gratifying for all stakeholders.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Tours and Travel” tab_id=”1691257252265-de28cf76-027f”][vc_toggle title=”How do I make a reservation ?”]If you prefer to speak with someone directly, you can contact our customer service team via phone or email. They will assist you in making your reservation and provide you with any additional information you may need.
Encontrará un botón "Reservar" o "Reservar ahora" en nuestro sitio web donde podrá especificar el paquete turístico deseado, la fecha y el número de participantes.
We strive to make the reservation process as convenient as possible for our valued customers.[/vc_toggle][vc_toggle title=”How far in advance do I need to make a reservation ?”]In general, it is recommended to make reservations at least 1 Month in advance to secure your desired tour package and date, especially during peak travel seasons. Popular tours and accommodations tend to book up quickly, so it’s advisable to make your reservation as early as possible to avoid any disappointment.
Tenga en cuenta que la política de reserva puede variar según el paquete turístico o servicio específico que le interese.
Do check our website or contact our customer service team to get accurate and up-to-date information regarding the timing of reservations.[/vc_toggle][vc_toggle title=”Are meals included in the tour price ?”]

Muchos de nuestros paquetes turísticos incluyen las comidas en el precio total. Sin embargo, es importante tener en cuenta que la inclusión de comidas puede variar según el paquete turístico específico que elija. Algunos paquetes pueden incluir todas las comidas, mientras que otros pueden incluir solo ciertas comidas o ninguna. Para obtener información precisa sobre las inclusiones de comidas en un paquete turístico en particular, consulte el itinerario detallado en nuestro sitio web o comuníquese con nuestro Servicio al Cliente equipo. Le proporcionarán detalles específicos sobre las comidas incluidas en cada paquete turístico y cualquier información adicional que pueda necesitar.

[/vc_toggle][vc_toggle title=”What should I pack for a tour ?”]For your upcoming tour, consider packing the following essentials:

  • Un sombrero (para usar debajo del casco)
  • Protector solar para protección
  • Un outfit fresco, preferiblemente pantalones cortos y una camiseta.
  • Zapatos cómodos para correr o sandalias resistentes.
  • Gafas de sol para proteger tus ojos.
  • No olvides tu cámara: ¡no querrás perderte la captura de ese hermoso amanecer! 🌅

[/vc_toggle][vc_toggle title=”What is included in the tour price ?”]We have two distinct pricing structures for our tours:

Tours estándar: proporciona transporte privado en automóvil/minibús/autobús acompañado por un conductor de habla inglesa. Las entradas y el almuerzo son independientes y correrán por su cuenta.

All Inclusive Tours: the Deluxe Tour Price, you will receive all the Regular Tours Price features and more, including entrance fees, lunch, and refreshing mineral water.[/vc_toggle][vc_toggle title=”Do I need travel insurance ?”]While travel insurance might not be mandatory for a Bali tour, it’s highly recommended. It provides an extra layer of protection for unforeseen circumstances like medical emergencies, trip cancellations, or lost luggage. By ensuring you have adequate travel insurance, you can enjoy your Bali experience with peace of mind.[/vc_toggle][vc_toggle title=”Can I Customise my tour package ?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”Can I set my own itinerary for the tours?”]Yes! You have the flexibility to customize your itinerary for the tours. Our tours are tailored to meet your preferences and interests. You can discuss your desired destinations and activities with customer service, who will assist you in planning the tour accordingly.[/vc_toggle][vc_toggle title=”What if the tour is cancelled due to unforeseen circumstances ?”]If the tour is cancelled due to unforeseen circumstances, such as extreme weather or other safety concerns, our primary focus will be on your well-being and satisfaction. Depending on our cancellation policy and the specific situation, we may offer a rescheduled tour, a credit for a future tour, or a full or partial refund. It’s advisable to review the cancellation policy in your booking agreement or contact our customer support team for detailed information on how cancellations are handled in unexpected situations.[/vc_toggle][vc_toggle title=”How do I manage cancellations or rescheduling requests?”]If you need to cancel or reschedule your tour, please reach out to our customer service team as soon as possible. Here are the steps to manage your request:

  1. Comuníquese con la información de contacto proporcionada en la confirmación de su reserva, ya sea un número de teléfono, correo electrónico o mediante el formulario de contacto de nuestro sitio web.
  2. Tenga a mano el número de referencia de su reserva, la fecha del recorrido y el nombre con el que se realizó la reserva. Esto nos ayudará a localizar su reserva rápidamente.
  3. Familiarícese con nuestras políticas de cancelación y reprogramación, que se describen en su acuerdo de reserva. Esto le dará una idea de los posibles cargos o montos de reembolso.
  4. Una vez que haya enviado su solicitud, espere una confirmación de nuestra parte para garantizar que se hayan procesado los cambios.
  5. Si está buscando reprogramar, proporcione sus fechas alternativas preferidas. Haremos todo lo posible para atender su solicitud según la disponibilidad.
  6. Si su cancelación se debe a circunstancias imprevistas como clima extremo, es posible que ya hayamos emitido alertas o notificaciones. Manténgase actualizado a través de nuestros canales de comunicación oficiales.

Remember, the sooner you notify us of any changes, the more flexible we can be in accommodating your request. Always keep a copy of all communications for your records.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Transportation” tab_id=”1691249948716-15ef0124-6fd5″][/vc_tta_section][vc_tta_section title=”Safety” tab_id=”1691257956311-3edfac42-209e”][vc_toggle title=”Are there any travel advisories I should be aware of?”]Travel advisories can change based on current events, geopolitical situations, health outbreaks, and other factors. As of my last training cut-off in September 2021, here are some general travel advisories and tips for those traveling to Bali:

Bali tiene varios volcanes activos y pueden producirse erupciones. Manténgase actualizado sobre la actividad volcánica y preste atención a las órdenes de evacuación.

Bali está situada en una zona sísmica. Esté siempre preparado y familiarícese con los procedimientos de seguridad en caso de un terremoto o tsunami.

Tráfico: las carreteras de Bali pueden estar congestionadas y los estándares de conducción pueden diferir de lo que está acostumbrado. Si no se siente cómodo, considere contratar un conductor local o utilizar taxis confiables.

Estafas de viajes: tenga cuidado con las estafas comunes dirigidas a turistas, incluidos viajes en taxi con precios excesivos, estafas de cambio de dinero y agentes de venta de boletos falsos.

Evite el agua del grifo y opte por el agua embotellada. Esté atento a posibles enfermedades transmitidas por los alimentos. Además, es frecuente el dengue, transmitido por mosquitos.

Indonesia tiene leyes sobre drogas muy estrictas, con penas severas, incluida la muerte, por tráfico de drogas. Evite las drogas por completo.

Vístase con modestia, especialmente cuando visite los templos. Recuerde pedir permiso antes de ingresar a cualquier sitio religioso y seguir las costumbres locales.

Ha habido informes de intoxicación por metanol debido a alcohol contaminado. Cíñete a marcas y establecimientos de renombre.

Tenga cuidado al interactuar con la vida silvestre, especialmente con los monos en sitios turísticos. Pueden ser agresivos y robar pertenencias personales.

Asegúrese de tener un seguro médico y de viaje completo para cubrir emergencias inesperadas.

Dependiendo de la situación sanitaria mundial, pueden existir directrices o requisitos relacionados con las vacunas, la cuarentena o los controles sanitarios. Por ejemplo, durante la pandemia de COVID-19, se implementaron varias restricciones de viaje y protocolos de salud.

Respetar las leyes y costumbres locales. Por ejemplo, durante el Día del Silencio (Nyepi) de Bali, todos (incluidos los turistas) deben permanecer en casa y guardar silencio.

It’s always a good idea to check the official website or consult with the embassy of your home country for the most recent and detailed travel advisories related to Bali or any other destination before your trip.[/vc_toggle][vc_toggle title=”How do you ensure the safety of the tours listed?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Cultural Etiquette” tab_id=”1691257959580-dbc10da4-8ae8″][vc_toggle title=”What should I wear when visiting temples or sacred places in Bali?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”Are there local customs I should be aware of?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”How can I be a responsible tourist in Bali?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Booking” tab_id=”1691257741536-e627ef68-3a54″][vc_toggle title=”How do I book a tour on bali.day?”]

  • ¿Cómo reservo un tour en bali.day?

[/vc_toggle][vc_toggle title=”Do I need a credit card?” style=”simple” color=”turquoise”]A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.[/vc_toggle][vc_toggle title=”Can I change my booking and do I have to pay a cancellation fee?” style=”simple” color=”turquoise”]A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Accommodation” tab_id=”1691257755945-5aa2e8c7-da96″][/vc_tta_section][vc_tta_section title=”Car/Motorbike Rental” tab_id=”1691257529062-c452bbdf-ac9c”][vc_toggle title=”Which documents are needed to pick up a rental car?” style=”simple” color=”turquoise”]A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.[/vc_toggle][vc_toggle title=”Can I rent the car at one place and drop it off at another station?” style=”simple” color=”turquoise”]A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.[/vc_toggle][vc_toggle title=”Can I cross borders with my rental car?” style=”simple” color=”turquoise”]A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.[/vc_toggle][vc_toggle title=”Can I rent a specific car model?” style=”simple” color=”turquoise”]A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.[/vc_toggle][vc_toggle title=”What is included in the rental charges?” style=”simple” color=”turquoise”]A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Partnership & Registration” tab_id=”1691258005883-7fd49fcf-222e”][vc_toggle title=”Are there any fees associated with registering?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”What are the benefits of partnering with Baliday?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”Do you provide training for tour guides?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”What standards must my tours meet to be listed on bali.day?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”How can I improve my ratings and reviews on the platform?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”What happens if a tourist has a complaint about my tour?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Payments & Commissions” tab_id=”1691258023756-0bf3873c-700d”][/vc_tta_section][vc_tta_section title=”For Local Businesses” tab_id=”1691258316452-0a820495-6077″][vc_toggle title=”How can my business collaborate with Baliday?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”Are there opportunities for local businesses to be featured or promoted on bali.day?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”How can Baliday help increase the visibility of my business?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”If we offer package deals with Baliday, how are payments handled?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”Can we set special rates or discounts for Baliday users?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”How does commission work if tourists book my business through Baliday?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”Can we host special events or promotions in collaboration with Baliday?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”How does Baliday help in promoting local businesses?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”Are there advertising opportunities on the bali.day platform?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”How do we handle feedback or reviews from tourists?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”How can we improve our business listing on bali.day?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][vc_toggle title=”What happens if there’s a dispute or negative review?”]Toggle content goes here, click edit button to change this text.[/vc_toggle][/vc_tta_section][/vc_tta_tour][/vc_column][/vc_row][/vc_section]

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