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Frequently asked Questions

Frequently Asked Questions

Our eco-tours provide you with a unique opportunity to travel with mindfulness, celebrating both the wonders of the natural world and the diversity of local cultures. Designed with your exploratory spirit in mind, our tours also prioritize the needs of local communities, resulting in an adventure that fosters sustainable support for the destinations you visit. These experiences acknowledge the intricate links between travel, environment, societal norms, and economic stability, striving to cultivate positive change. As an eco-tour participant, you’re offered a chance to immerse yourself in local cultures, champion sustainable practices, and contribute to the upliftment of the areas you are fortunate enough to explore.

Take Bali as a key example of an eco-tourism hotspot. This island is devoted to promoting green, sustainable, and culture-centric experiences. The evolution of tourism in Bali is anchored in practices that are localized, personalized, and environmentally conscious. The Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) Protocols, introduced during the pandemic, have now become a benchmark for high-standard tourism in Bali. This strategy not only enhances the enjoyment of visitors but also ensures the welfare of the local community, all while maintaining a steadfast focus on environmental care and conservation.

What are eco-tours and why do they matter?

The ethos of sustainability and conscious exploration is at the forefront of eco-tours or ecological tours, which is important to consider when traveling to destinations like Bali. Designed to minimize environmental impact, these tours focus on preserving Bali’s stunning natural landscapes and providing you with valuable insights about local ecosystems and conservation efforts.

Eco-tours offer you more than just sightseeing – they facilitate a meaningful understanding of and respect for the natural world and the cultures of indigenous communities. Emphasizing sustainable, low-impact practices, these tours allow you to appreciate the breathtaking beauty of Bali while simultaneously contributing to the preservation of its unique and delicate ecosystems.

Benefits of eco-tours for local communities.

Eco-tours represent a form of responsible and sustainable travel that creates mutual benefits for tourists, tour guides, local businesses, and the communities they serve, particularly in places like Bali.

Eco-tours generate job opportunities for locals, contributing to the economic growth of the community. For businesses and tour guides, they provide a stable source of income and encourage sustainable business practices.

By facilitating direct interaction between tourists and locals, eco-tours help preserve local cultures and traditions. This immersive experience offers tourists a unique perspective on different ways of life, encouraging respect and understanding. Simultaneously, it instills pride among locals for their heritage, motivating its preservation.

Eco-tours emphasise education about waste management, nature conservation, and wildlife protection. Unlike mass tourism that often results in overcrowding and strain on resources, eco-tours promote mindful growth with minimal negative impacts.

Ecotourism empowers local communities, ensuring their needs and values are respected and integrated into the tourism development strategy. This collaborative approach not only boosts employment but also supports local businesses and initiates beneficial community projects.

Tourists participating in eco-tours gain valuable insights into environmental conservation, promoting more responsible behaviour even after their journey ends. By marketing local products and maintaining traditional skills, eco-tours further stimulate the local economy.

Eco-tours create meaningful connections between tourists and locals, fostering a mutual understanding. They also raise awareness about environmental issues and contribute to education on climate change.

The Future of Tourism in Bali

For prospective tourists planning to visit Bali, the shift towards eco-tourism promises a more enriching, responsible travel experience. Upcoming initiatives aim to decentralize tourism investment, advocating for exploration of less-trodden parts of the island, which would result in fewer crowds. With an impending tourism tax set to launch in mid-2024 to fund environmental protection initiatives, tourists can indulge in guilt-free vacations, secure in the knowledge that their visit is contributing to the island’s sustainable future. Moreover, visitors can look forward to immersive cultural experiences, allowing them to connect more profoundly with Bali’s rich heritage. Overall, the future of tourism in Bali is evolving to become more considerate, sustainable, and gratifying for all stakeholders.

How do I make a reservation ?

If you prefer to speak with someone directly, you can contact our customer service team via phone or email. They will assist you in making your reservation and provide you with any additional information you may need.
You will find a “Reservation” or “Book Now” button on our Website where you can specify the desired tour package, date, and number of participants.
We strive to make the reservation process as convenient as possible for our valued customers.

How far in advance do I need to make a reservation ?

In general, it is recommended to make reservations at least 1 Month in advance to secure your desired tour package and date, especially during peak travel seasons. Popular tours and accommodations tend to book up quickly, so it’s advisable to make your reservation as early as possible to avoid any disappointment.
Please note that the reservation policy may vary depending on the specific tour package or service you are interested in.
Do check our website or contact our customer service team to get accurate and up-to-date information regarding the timing of reservations.

Are meals included in the tour price ?

Many of our tour packages include meals in the overall price. However, it’s important to note that including meals can vary depending on the specific tour package you choose. Some packages may include all meals, while others may include only certain meals or none. To get accurate information about the inclusions of meals in a particular tour package, check the detailed itinerary on our website or reaching out to our customer service team. They will provide you with specific details regarding the meals included in each tour package and any additional information you may need.

What should I pack for a tour ?

For your upcoming tour, consider packing the following essentials:

  • A hat (to wear beneath your helmet)
  • Sunscreen for protection
  • A fresh outfit, preferably short pants and a T-shirt
  • Comfortable running shoes or sturdy sandals
  • Sunglasses to shield your eyes
  • Don’t forget your camera – you won’t want to miss capturing that gorgeous sunrise! 🌅

What is included in the tour price ?

We have two distinct pricing structures for our tours:

Standard Tours : This provides a private car/minibus/bus transportation accompanied by an English-speaking driver. Entrance fees and lunch are separate and will be your own expense.

All Inclusive Tours: the Deluxe Tour Price, you will receive all the Regular Tours Price features and more, including entrance fees, lunch, and refreshing mineral water.

Do I need travel insurance ?

While travel insurance might not be mandatory for a Bali tour, it’s highly recommended. It provides an extra layer of protection for unforeseen circumstances like medical emergencies, trip cancellations, or lost luggage. By ensuring you have adequate travel insurance, you can enjoy your Bali experience with peace of mind.

Can I Customise my tour package ?

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Can I set my own itinerary for the tours?

Yes! You have the flexibility to customize your itinerary for the tours. Our tours are tailored to meet your preferences and interests. You can discuss your desired destinations and activities with customer service, who will assist you in planning the tour accordingly.

What if the tour is cancelled due to unforeseen circumstances ?

If the tour is cancelled due to unforeseen circumstances, such as extreme weather or other safety concerns, our primary focus will be on your well-being and satisfaction. Depending on our cancellation policy and the specific situation, we may offer a rescheduled tour, a credit for a future tour, or a full or partial refund. It’s advisable to review the cancellation policy in your booking agreement or contact our customer support team for detailed information on how cancellations are handled in unexpected situations.

How do I manage cancellations or rescheduling requests?

If you need to cancel or reschedule your tour, please reach out to our customer service team as soon as possible. Here are the steps to manage your request:

  1. Reach out through the provided contact information on your booking confirmation, whether it’s a phone number, email, or through our website’s contact form.
  2. Have your booking reference number, tour date, and the name under which the reservation was made ready. This will help us locate your booking quickly.
  3. Familiarize yourself with our cancellation and rescheduling policies, which are outlined in your booking agreement. This will give you an idea of any potential charges or refund amounts.
  4. Once you’ve submitted your request, please wait for a confirmation from our side to ensure the changes have been processed.
  5. If you’re looking to reschedule, provide your preferred alternative dates. We’ll do our best to accommodate your request based on availability.
  6. If your cancellation is due to unforeseen circumstances like extreme weather, we may have already issued alerts or notifications. Stay updated through our official communication channels.

Remember, the sooner you notify us of any changes, the more flexible we can be in accommodating your request. Always keep a copy of all communications for your records.

Are there any travel advisories I should be aware of?

Travel advisories can change based on current events, geopolitical situations, health outbreaks, and other factors. As of my last training cut-off in September 2021, here are some general travel advisories and tips for those traveling to Bali:

Bali has several active volcanoes, and eruptions can occur. Stay updated about volcanic activity and heed any evacuation orders.

Bali is located in a seismic zone. Always be prepared and familiarize yourself with safety procedures in the event of an earthquake or tsunami.

Traffic: Bali’s roads can be congested, and driving standards may differ from what you’re used to. If you’re not comfortable, consider hiring a local driver or using reliable taxis.

Travel Scams: Be cautious of common scams targeting tourists, including overpriced taxi rides, money-changing scams, and fake ticketing agents.

Avoid tap water and stick to bottled water. Be aware of potential foodborne illnesses. Also, Dengue fever, transmitted by mosquitoes, is prevalent.

Indonesia has very strict drug laws, with severe penalties including death for drug trafficking. Avoid drugs entirely.

Dress modestly, especially when visiting temples. Remember to seek permission before entering any religious site and follow local customs.

There have been reports of methanol poisoning from tainted alcohol. Stick to reputable brands and establishments.

While interacting with wildlife, especially monkeys at tourist sites, be cautious. They can be aggressive and might snatch personal belongings.

Ensure you have comprehensive travel and medical insurance to cover unexpected emergencies.

Depending on the global health situation, there might be guidelines or requirements related to vaccinations, quarantine, or health checks. For instance, during the COVID-19 pandemic, there were several travel restrictions and health protocols in place.

Respect local laws and customs. For instance, during Bali’s Day of Silence (Nyepi), everyone (including tourists) is required to stay indoors and be quiet.

It’s always a good idea to check the official website or consult with the embassy of your home country for the most recent and detailed travel advisories related to Bali or any other destination before your trip.

How do you ensure the safety of the tours listed?

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What should I wear when visiting temples or sacred places in Bali?

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How do I book a tour on bali.day?

  • How do I book a tour on bali.day?

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A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

Can I change my booking and do I have to pay a cancellation fee?

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

Which documents are needed to pick up a rental car?

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

Can I rent the car at one place and drop it off at another station?

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

Can I cross borders with my rental car?

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

Can I rent a specific car model?

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

What is included in the rental charges?

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

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